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A resident posted a photo of a broken window to the Neighbors app from Ring, reporting that it was a possible drive-by shooting. Police say the window was shot  by a pellet gun. The department says it doesnt consider reports on social media and apps official.

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TORRINGTON  Residents have been using Rings Neighbors app to post reports of alleged crimes in their neighborhoods, but police say the proper avenue to report a crime is still to notify the department directly.

Torrington cops: Social media posts don't replace reporting crimes to police
Torrington cops: Social media posts don't replace reporting crimes to police

Most recently, residents used the app to report what they said were drive-by shootings at their windows.

Detective Kevin Tieman said Monday that he wasnt aware of the app, and that people shouldnt rely on it to report a crime. After checking with officers, Tieman learned that the alleged drive-by shootings  actually were shots fired from  a pellet gun. One incident happened in October, a second in November and a third on Jan. 1.

The incidents occurred over a period of time, Tieman said. Theyre  BB gun incidents, and were looking into them.

Ring is a security company

Torrington cops: Social media posts don't replace reporting crimes to police
Torrington cops: Social media posts don't replace reporting crimes to police

that provides video doorbells, security alarm systems, audio and video surveillance equipment and other technology for homeowners.

Putting a photo and information about  an incident on an app like Ring, he said, would not come to our attention.

The department doesnt use social media as a reporting platform for criminal activity in Torrington, he said.

A spokesperson for Ring said Tuesday that the California-based company does work with public safety agencies around the U.S.

Torrington cops: Social media posts don't replace reporting crimes to police
Torrington cops: Social media posts don't replace reporting crimes to police

Police in Seymour, for example,

in October 2020 to have a portal through which residents could report incidents to police.

Tieman said Torrington residents  should always call  police to report any sort of incident, at 860-489-2000.

That app is not something that replaces calling and making a report to us directly, similar to Facebook, Tieman said. We do not take official complaints through social media. W

Torrington cops: Social media posts don't replace reporting crimes to police
Torrington cops: Social media posts don't replace reporting crimes to police